You have the right to cancel your order within 14 days without giving any reason. The cancellation period will expire 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
You must inform us of your decision to cancel your order by a clear statement (e.g., a letter sent by post or email). You may use the attached model cancellation form, but it is not obligatory.
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We will make the reimbursement without undue delay, and not later
than:
14 days after the day we received back from you any goods supplied,
or
(if earlier) 14 days after the day you provide evidence that you
have returned the goods, or
If there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Goods that are made to your specifications or are clearly personalised cannot be returned unless they are defective.
